Had a bubble on my 2017 x1 tire, was out of my home area, called this dealership. Matt in service was excellent, they replaced the bad tire same day service. Well done!
We love it here! Every time I go with my kids they love the free snacks and toys! Matt was my advisor for service for my X5. I had to change the day and then the time the day before, they were so accommodating and asked me before doing any work that we hadn’t discussed! No surprises when payment came! Thank you for the stellar service! You have no idea how much the extra mile and personal service goes! I’m a Stratham bmw lifer now!
Low balled on trade in and paid full sticker price but they were fair and reasonable I am not sure if they have any other cars
We recently purchased our first BMW and dealt with Scot. Scot was straightforward, which we appreciated, while being very helpful. Overall, it was a great experience and we look forward to working with this dealership more in the future.
Thanks to Matthew Vafeas, our service advisor, the BMW experience at Stratham was, once again, a 10 !! Appreciated the thorough review of repair work and charges, as well as the opportunity to drive a shiny new X3 loaner. Highly recommend!
Excellent intake when dropping off. Communication throughout repair process was great. My advisor Adam was excellent. The value of services is also really good. I will recommend to any other BMW owners within my organization.
My car always comes here for service but I did not make an appointment this time because issue was sudden. There was room for a drop in and my car was back to excellent very quickly! Thank you!
I would highly recommend these guys! I dealt with Michael and he was absolutely great! Friendly, explained everything that was being done and answered any questions I may have had! They even washed my car for me! Would definitely return to them!
This is the first time in a while I was back at a BMW dealership. My previous experience was a great one and hard to match but Stratham so far has been on par. Knowledgable, patient, fair and do what they say, when they say. Doesn't get much better than that.