Customer Testimonials
Professional, friendly, knowledgeable. Local trustworthy dealership! Process stress free from start to finish. Would highly recommend.
I brought my X5 in for service and won’t hesitate to do so again. The service department was super nice and very helpful.
Service advisor Adam W. was super nice and helpful. Ride share drivers were also very nice. Overall positive experience
Very pleased with the excellent service Adam provided. I felt well-informed on the choice of tires and his recommendations for maintenance on my vehicle was extremely helpful. The Loaner vehicle was ready at drop-off and everyone was very courteous.
BMW of Stratham have serviced my BMW since I bought it there several years ago. The People are professional and quite nice to work with.
The transaction was easy and the customer service was great .Steve H worked around my very hectic schedule Will definitely purchase another vehicle in the future
The best dealership so far,very friendly stuff nice people. Thank you guys!
I took my used BMW vehicle for An airbag replacement from a recall. the service rep Matt was exceptional - updates along the way and went above and beyond to help with concerns and issues unrelated to the recall. I would recommend this dealership to anyone with a BMW. ⭐️⭐️⭐️⭐️⭐️ Special thanks to Victor in Parts and Accessories for outstanding friendliness ⭐️⭐️⭐️⭐️⭐️
Wonderful Sales Person. Sovy made my experience very Simple and Happy. The Service Dept are also Awesome and take Great Care of all your BMW needs. I highly recommend BMW of Stratham.
I’ve been using this dealership for my repairs for three years and have had no complaints. Would definitely recommend to a friend!
Love the loaner program provided by BMW of Stratham. They provide service all the way to the lakes region.
Professional and courtesy
Great service and people, very fair prices. Highly recommend sales and service teams. Trade in and new car prices reasonable and justified. Exceptional prep work I’m used car
Excellent quick responsive - thanks for the service and a comfortable waiting room . I am only in once a year or so but so far no issues whatsoever.
Took good care of me. Got right in and very professional with knowledge of my needs quickly. BMW goes across state lines. Did all I asked and finished in a timely manner. Made appreciated recommendations for my car. Will utilize Stratham BMW when I am in the northeast.
My sales girl is wonderful , helpful , and such a great person to work with !! Thank you Sovy for your help !!! She’s the best!!
Walked into BMW in Straham, NH to look at BMW’s after leaving the Volvo dealership down the road. We were greeted instantly by Dana Hurrell who couldn’t have been more helpful and kind. Long story short, ended up purchasing a new X3 30idrive. Loving my new car and the technology in it is by far better than the Volvo, which I have owned 3 of. The whole process was easy and seamless. Scott, the finance person was also kind and even found us an extra $250. rebate. BMW of Stratham, NH is highly recommended.
I called and was given to Dana as BMW in Westbrook had no inventory … Dana told me he had 2 as I wanted the SUV x3. Graphite and graphite so I bought a graphite. Very nice and professional as well as Hayley the genius and Pam extraordinaire in the office. Extremely kind and very helpful. I’ve only driven it 200 miles but it is a wonderful car. I’ve let all my family and friends drive it and even my co workers, they all love it💕🌸
Always get terrific service at BMW Stratham!! Especially from Matt Vagus! He is always knowledge, helpful, professional and very personable. He manages to go above and beyond with terrific customer service. I highly recommend!!
Excellent experience! Very quick service.
Always prompt in service and keep you informed on progress of service. Service staff are excellent.
Paul is by far one of the absolute best employees at the dealership. Every time without exception Paul is able to accommodate my schedule and get my car fixed without delay.
Adam, the service writer, is great to work with. He listened to our concerns and set everything in motion with our approval. He mentioned that the car was getting to the point to need some extra work but there was no need to do it now. He recommended when we should do the work, and we will definitely schedule it with him.
It was good,good service, Ryan was nice Thank you!
I’ve been coming here for 18 years. Have never been disappointed.
Matt is very quick to respond and explains thoroughly what needs to be done to my car. The service is great.
Great service department and sales staff. They always take good care of me and my BMW
I just wanted to say that my experience with BMW of Stratum was phenomenal. They were quick and amazing throughout your experience. I would not take my BMW anywhere else.
Everyone was prepared and ready to service her appointment to purchase our car. We had zero issues. I highly recommend these folks. I will be purchasing from them again.
Adam was very responsive - kept us up to date throughout the repair process.
I have used this dealership for over 20 years for my BMW service. My most recent visit with Matt was excellent. He exceeded my exceptions in all area’s, including his responsiveness and his knowledge of my personal needs.
Matt provides excellent service! He follows up on all details and ensures that I am informed.
Quick service. Ryan was terrific. He even cleaned my windshield. Dana in sales always accommodating
The best customer service and great person to take care your problem and all you can trust
Everyone at BMW of Stratham was knowledgeable, helpful and answered all my questions. Especially Kevin and Pat
Great service department at BMW, I purchased a used 2016 BMW with my daughter. Like any vehicle new or used they break. Being a Sales Manager at Port City Nissan in Portsmouth I know 1st hand how important it is to purchase a warranty package! I have used it twice & BMW of Stratham has helped me out both times. Highly recommended BMW for all your BMW needs!
It is a pleasure to work with Frank Albert in Sales and Adam Webster in Service. This is the best dealership for a great experience in buying and servicing a vehicle.
Very happy with the friendly and professional service writer. The service was performed on a quick and timely manner.
I was able to drop my car off the night before the car was ready that day. Professional and efficient as always. Thank you Adam and BMW of Stratham
Needed an expedited service time. Service Adviser, Adam Webster, was extremely responsive to my situation. Thank you.
Paid is a true professional who places customers first. I would offee him my highest recommendation and support. Every time I needed assistance from he delivered.
Great service from Matt Vafeas. The free loaners are BMW’s provided through Enterprise. Communication is good with texts providing an inspection report and recommendations. I recommend.
Susan was very friendly and helpful in leasing my first BMW!! I’m extremely happy with my car……Thank you!
Great experience every time! Adam our service consultant is above and beyond. Attention to detail/on time and always honest. We have our M3 & M5 always serviced there and would recommend them to everyone from the best BMW technicians to exceptional facility. See you soon - Niko & Rachel
Susan was very competent and worked with me throughout the process especially in helping to make the right decision. Frank likewise was helpful
Wonderful service as always at BMW Stratham. Matt D Vafeas was great and even stayed late on a Saturday to take care of my check out. Thank you for taking care of my third BMW!!!
Very helpful and pleasant group of professionals to trust , continue earning every-time I’m there.
My Service Advisor Yegor Kakadiy was OUTSTANDING . He was extremely helpful and very pleasant. My complimentary shuttle driver Dale was very sweet and I enjoyed my conversation with him as he drove me to work while work was being done to my vehicle. Top notch service!
The best service folks that provide a great customer experience
Yegor is great! The service at stratham is efficient and professional. It’s been a pleasure working with Yegor.
BMW of Stratham provides excellent service at competitive prices. Matt the client service rep is great to deal with.
Scot Murby is the main reason that I return. He is professional and does the job very well.
Great service department!!
Matt has serviced our X5 for many years - he is always extremely professional and thorough in explaining the work needed to be done. We feel very confident knowing that Matt is supervising repairs and scheduled maintenance, as well as having our vehicle clean and washed when ready for pickup.
Easy sales/purchase process and everyone was friendly. Purchased a 37k vehicle and had a small punch list (3 items) to be completed by the dealership, 2 of which were not completed. 1) fix a plastic moulding in the cargo area that had popped out - they said they would take care of it but didn’t and I was given an excuse that there was nothing they could do, which seems pretty unlikely to me. 2) detail the vehicle. When I looked at the car there were coffee stains in many places on the leather in the back seat. They said they would ...
The minor body work was done well and in a timely manner. The price was fair also. Adam is always easy to work with. Thank you.
Great, Honest people! I have had dealings with BMW ofStratham For years and always met my high standards! I would highly recommend them any day!
My first time owning a BMW has been made exceptional thanks to the service crew at BMW of Stratham. Yegor Kakadiy makes every visit very easy and I always leave satisfied. To say I am a tough consumer would be the understatement of the year and yet my expectations are always exceeded. BMW of Stratham and Yegor Kakadiy make owning a BMW both easy and satisfying. Thank you so much!
Service was top notch and Matt was great to deal with! Would highly recommend going to this dealership and will continue to service my M5 there
Great service department!!
They made the process so easy and pain free with updates along the way. Igor was a big help as well!!
Excellent customer service Was kept informed as work was done And completed earlier than first expected Matt was excellent highly recommend BMW of Stratham for sales and service
Very good service! Matt was very professional and helpful. My car was done in less than an hour and I was very happy about that.
extremely professional dealership. I’m dealing with an older BMW that is our families extra around town car. Dealership is very attentive to these needs.
I always receive great service and care from this group. They provide an outstanding customer service experience and my car is always well serviced by their technicians. Their service team is first rate.
Superb customer and overall service. Very knowledgeable and friendly stuff that is happy and ready to help at all times. Yegor was great as always. Trustworthy, reliable, precise and super friendly and overall a great guy!! We are thrilled to have such a great dealership next door!
Honesty and integrity is alive and well at this BMW dealership.
Adam is always very professional and friendly and is always willing to take the time to go over my questions. I prefer directly dealing with Adam instead of the appointment scheduler/receptionist when booking a service.
The service is first class. Paul in the service department is great to deal with. Goes above and beyond to make sure you’re happy and well taken care. I’m very hard to impress and my wife tells me I’m never happy which is just not true. I work extremely hard to make sure my customers are happy, Paul in service lives up to my expectations A+
Great service, great people!
Adam was very considerate professional and caring with my service today made everything very easy. I came in to have the air conditioner fixed and he gave me a loaner because it was so hot thank you Adam!
Great service and super happy with my new M340
Frank and Stephen made my buying a car ridiculously easy! There was no pressure, they were very accommodating and listened to my needs! I would buy from Stratham BMW again!
Pawel Czyz is an excellent Service Adviser. Pawel is very professional, informed, knowledgeable, skilled in customer relations, and a pleasure to do business with. You are fortunate to have Pawel in your employ. Dave Smack
Excellent service experience
My service advisor Matt was very thorough and communicated well regarding the progress of my vehicle while it was in service.
The service here is ALWAYS top notch. I live 50 miles away and there is another BMW dealership 15 miles from my home which I encountered a poor service experience which is why I make the trip. I've purchased 4 cars from Stratham BMW and will ONLY have it serviced by them. Service Advisor Matthew Vafeas is outstanding!
Fast courteous service. Very accommodating and overall excellent service each and every I require service. Matt and Adam are role models for how luxury car service should be.
Everything about the process was efficient and positive! Can't think of anything I would ask for differently. BMW of Stratham has been my go-to dealership for 20 years!!
Good and on time scheduled service, loaner car provided at no cost. Adam handled the service repair schedule, nice customer service.. I recommend this place for everyone.
Took a little bit longer for the service but I was late coming in and they didn’t give me a hard time. Very thorough and meticulous with the work. Had my A/C recharged for a fairly good price. Paul the service advisor was right on top of things when it was ready to roll.
Friendly, prompt service!
The dealership makes service very accommodating whether it is a loaner car, pickup or shuttle. The service has always been completed satisfactorily and on time. Service Advisor provides good communication.
A nice easy service experience where Matt went above and beyond. I will always go to them for any repairs for my BMW. Thank you for a great service experience.
Excellent service as always. It’s a pleasure to work with Matt, my service advisor. I went in for a first oil change, it was gone quickly while I waited.
Pawel, my service advisor didn't just go the extra mile he went an extra 10 miles to make my service experience terrific. He work with me to get the repairs I needed within my budget and even worked with the third party warranty firm to cover additional repairs. I got a terrific loaner car as well. All in all a great experience
Excellent sales department, I felt like I got what I needed and wanted. Highly recommend! Huge thanks to Kevin and Stephen.
Super easy process. They found the exact car I was looking for and had it on the lot within a week!
Mike Resto was very informative and didn’t pressure me. They are very helpful and guided me through the whole process! Thank you very much and I would definitely recommend Stratham BMW!
Amazing customer service they work very quickly on my car and Matthew V is fantastic have never been more happy with the service we received I would recommend BMW of Stratham to anyone looking for a vehicle or need there car or SUV serviced thank you so much 😊
Excellent service. Well staffed Car ready as promise and on time. Very happy!
A nice easy service experience where Matt went above and beyond in sorting out some minor body work and making sure it was done right
Total staff encounter, professional, friendly and efficient
Mike Coco is very detail oriented with the highest level of customer care. He makes shopping for a new car a joyful experience.
Fast, knowledgeable, very pleasant. Excellent experience!
Very accommodating and friendly and great service.
Very pleasant people to work with
Adam Webster was very involved in getting my BMW repaired. He was very attentive and kept me informed during the whole process. He is one of the best! He made sure I had a BMW loaner. He returned my calls quickly, dealt with my insurance company in a timely manner and made sure my vehicle was repaired in record time. My car was detailed before I picked it up and is running perfectly! I would give Adam a 10++ rating!
Excellent and timely service. Service representative was very knowledgeable, attentive and personable.
Great service. Very professional. Luxury loaner. The wait area is clean and has proper snacks. Service crew is very nice, professional and accommodating. They are honest also.
