Customer Testimonials
Fast and efficient service. Friendly and attentive service personnel. I was greeted at the door, complimented on my car and was attended to immediately.
The staff is always very professional and courteous, the service has always been great and on time with their estimated wait times . I have used this location for three plus years and have always received top level service!
It was a pleasure doing business with BMW of Stratham. The staff was pleasant and courteous. I would recommend them to anyone looking for a new or used vehicle.
Iāve been a customer of Stratham BMW for five years. Every visit they make me feel like Iām the only customer they have.
Had contact with service, service, parts, and sales. Everyone was professional and courteous. As an out of state customer I was concerned about treatment. It was totally unfounded.
Matt at BMW Service is always great to deal with, always answer the phone when you call and very ho
I have bought multiple cars fromScott Murby. He is communicative, works to understand what I am looking for and then sends me the best options. I will continue buying my cars from him in the future.
Alex was great in helping me get some unscheduled work done promptly. Thanks Alex and the Stratham BMW Service Department.
I wouldnāt have my vehicle serviced anywhere else but this dealership because I have never had a problem with the dealership and the people that work there. They are the best.
Kevin did an excellent job of finding a vehicle. Hailey got me through the set up and operation of the car expertly. Tom guided us through the paperwork efficiently.
Extremely professional and fast as well as thorough. I highly recommend Stratham BMW to my family
We have purchased several vehicles from BMW Stratham, New Hampshire. Consistently, an exceptional buying experience as well as service and repairs.
These folks really go the extra mile. I'm a first time owner, and am in awe if how affordable owning a BMW can be. I'm thoroughly impressed by the way BMW does things. We've always received professional service, and have always been met by a professional, courteous staff both on the show room, and in the waiting area. They have made loyal customers out of my wife and I, and we could never imagine taking our car anywhere else. Did I mention name brand snacks and drinks?? 2016 340i with X drive 120k miles Thanks Matt!
Clean, professional, friendly and knowledgeable staff. Never a bad experience. Work done as discussed, ready on time.
Quick, easy, very well treated. Matt was great, I know today was to repair recall and my vehicle is older, but I love my car and Iāve had it for years and want to keep it for many more. This might just be the place to help me do that, will definitely be back for repairs and service in the future.
Service was good. No issues with drop off. Total service took a little longer than quoted.
Excellent service advisors, very helpful, explained what was needed and car was ready when promised
Service is impeccable. Matt was communicative and led us to a great outcome. My car was detailed and looks brand new!
Local dealership, convenient & good service department Service department is efficient with friendly reps., like that they offer texting for updates
Just came in for my inspection. Matt took great care of everything. The waiting room is extremely comfortable and extremely happy with my experience thank u
Adam Silvani and Pawel Czyz in service do a great job, every time. They make it easy to get my vehicles serviced.
My service advisor, Pawel, was very accommodating in terms of the timing of the services to be completed. The detailing work was very impressive!
I brought my car in for service this past Sat (had a nail in a tire) and Alex was ABSOLUTELY THE BEST!!!! She went above and beyond to be accommodating. I was only in that area for a wedding and she made SURE I was informed throughout the wait and got me in and out in time to get to the ceremony! I very highly recommend working with her.
They did a good job. The work was done in a timely manner. Their service staff is pleasant to work with
At first they told me they couldnāt see me until Thursday.(4 days). I had a large piece of shard in my run flat tire. BMW assist was a joke. They never came. AAA said they would be there in an hour. Both were a disappointmentā¦I had to call a friend for help. I called Adam Webster directly and he said come on as soon as you can. He had a replacement tire. He was very accommodating. Repair was quick even though I arrived at lunch time having had the incident occur at 6 am. What a day. Thank you ...
They were very quick to schedule my service and the advisor was very nice. Great overall experience.
Stratham BMW has serviced my cars for the past 18 years and have always done an excellent job. I travel 65 miles each way to use their service even for something as small as a state inspection this time. Service advisers are all very informed and polite.
Great service - fixed a long standing problem. Very diligent and the communication kept me informed on progress all the way.
Matt os always a pleasure to work with and the services are done quickly and professionallt.
Kevin S. was great and easy to work with! Dealership is great no hidden fees, I recommended Stratham BMW to anyone looking to buy or trade a car . Cheers From NC
Adam Webster our service agent was awesome! Had me completed in less time than suggested!
Never the least expensive but for our 2008 Z4 and 2018 x3M4.0 always satisfied with regular service.
Great job, Pawel helped us out of bad situation in record time. THANKS So much.
I am very satisfied with the service team . They are very professionals and treated the customer with respect and honesty. Great job !!!
Professional, organized, the departmentās appear to work together well, in support it the goal. I was disappointed I could not use my bank Rockland Federal credit Union, I will most likely refi or payoff soon. Stephen James, calm , accurate, and knowledgeable, over all good experience!
Matt was extremely helpful (as usual!) and did a fantastic job. They are always on top of things there, and timely with getting my car serviced.
Easy in, easy out. Car was finished hours early. Grateful and impressed. I always have a smooth appointment when I go to BMW of Stratham!
Have been servicing all my BMWās here since 2007.Always have had a wonderful experience. Thanks Kenny,Luke,Matt and Adam
The entire process was seamless, and exceeded my expectations. Frank (sales) and Thomas (finance manager) made the whole experience a pleasure. I will definitely do business with Stratham BMW in the future!
The service reps are very professional. They explained what needed to be done and how much it would cost. Kept us informed on the status of the repair. We are very satisfied with the service at BMW of Stratham.
Great people to work with Adam, Luke and Noah.I Would highly recommend them all.
Courteous service with no wait. Matt, the service advisor, provided good insight regarding what was necessary versus optional work on the car. A thoroughly good experience.
Great people who provide quality service. I plan on using Stratham for any future sales or service needs.
Excellent customer service from the initiation of the transaction through the completion. This team delivers the goods!
Adam was great got all work done and on the time he said very helpful service department thank you
Great service experience. Easy in. Easy out. Stratham BMW takes the pain out of the process
New service with loaner process was great. On time and good updates and reports from the dealership
I have been going to this place for three years. I trust them more than I have trusted any business. Great people.
Excellent customer service and supportā¦ Highly recommended. Great mechanics and technical knowledge Reliable and knowledgeable service advisors Appointments are easy toget
Easy online service process, clear vehicle status communication thru text and email, and Matt was great.
Found everyone there to be very courteous kind and very professional will go back in the future
Always the best to med to me and treated excellent and itās my second time with sovy
Excellent service , the tech was very knowledgeable about my specific vehicle and was very communicative in regards to my needs. Repairs were done in a timely manner and they fixed my X5s steering wheel issue in a day and saved me $3500
The buying process was super easy and stress free! Sovy made sure I was comfortable and knew what was going on at every step of the way. I will definitely be going back for future purchases especially with Sovy!!
My salesperson Scot was awesome. The no pressure approach was pleasant. Highly recommended you next purchase to be at this dealership.
The service rep was in touch with me as soon as I left the car. He was very helpful and responsive.
Friendly knowledge staff asked for something to be checked out on the car and they jumped right on it
Professional, courteous and friendly staff both in person and on the phone. Service has been speedy and thorough. Would highly recommend.
They were quick and finished in the timeline that was promised. It was a very good experience.
Gary was professional efficient and helpful. He took care of everything. I was very appreciative of his expertise
Gary Eckard and his Service Team are the best. We take both our vehicles in for maintenance and repairs. Have for many years. Please ensure that Gary gets this feedback.
They have good people in the service dept and in the shop itself. Good to do business with them
I have always found them to be prompt , reliable and transparent to their customers. Good job
Service department very courteous and go to great lengths to ensure satisfaction. Matt is a great asset to that department
The service rep was very nice and receptive. I had to wait an hour past the estimated time which involved a recall for which I did not receive notice so unexpectedly I was there 4 hours.
Very easy to work with, no pressure sales, very accommodating and found the car I was looking for.
Excellent service mechanical service but car wash: was a disappointment debris on the interior rugs. The exterior wash need elbow grease, bird droppings, bug splatter and dirt not cleaned off. The wash appeared to be just a rinse off. Anthony Lupo
I found people friendly and helpful. Agents and others all seem to have a positive attitude.
I found the service department to be courteous and knowledgeable. Have been taking my car here for years.
Professional service, plus they detail my car before I pick it up. Iāve had my X1 serviced here since I bought it here in 2017.
Absolutely phenomenal experience was amazed at the detail. The service techs gave to my vehicle would highly recommend to anyone. Iāve tried many dealerships closer to my home. This is worth the hour drive if you truly love your BMW, so do they
Everyone is focused on the customer and very pleasant to deal with throughout the service.
Pricing is fair and the service department is very good. The delivery of the car went smoothly. The āgeniusā was very helpful.
Couldnāt have been treated more professionally. Matt the service adviser, was attentive and did a great job going over the areas of my 335I that needed attention. His explanation and expertise left me feeling I was in good hands. The bad news is the pricing for this particular vehicle is ridiculous, which makes me pause and to possibly seek other avenues. Service writers are great car was returned washed, now if the prices werenāt so crazy it would be a lot easier to embrace this dealership.
I continue to be extremely impressed and very satisfied with the level of customer service provided by BMW Stratham. Every interaction with them makes me feel like a valued customer and I have great confidence in the quality of their work. Special shout out to the service manager Adam for keeping me well informed on the status of the repair process as well as being more than fair with parts and labor costs on my recent visit with them. Also want to recognize Lucas from the service bay for the great effort he put in to trying to correct an ...
I have had a BMW since my first 3 series in 1982. I've dealt with many dealerships in the years. BMW of Stratham is my favorite. My recent visit was with service for year 2 of 4 year warranty. Adam was my service representative. Adam went out of his way to please me! I was so appreciative of all he did. I also had the car detailed while there for service. Excellent job! Hats off to BMW or Stratham and all departmets!
It was a pleasant experience. The sales person Nick was great. He gave me a complete review of the vehicle I was interested in. Inc a test ride. I'm reviewing my options.
My service was quick and easy and my car was nice and clean when I received it back
Friendly service advisor and quick quality service. Car was ready on time and washed when I picked it up.
Excellent, competent and responsive service. Fully met my needs in an open, inviting and respectful manner.
On my recent service visit, Service Agent Adam Webster did an excellent job explaining the recall and maintence needs of my vehicle.
My appointment was 7 AM Pawel was there To meet me go over the service is being done today and got me into my rental car so I could make it to work on time very important to me
Adam in service was excellent. Scheduling service was easy and Adam handled issues professionally. Overall a top star.
BMW of Stratham was excellent to work with. The used car we originally purchased through them had a few problems and they went above and beyond to make everything right. Everyone from their sales associates and managers to their service department was very friendly and helpful.
Adam in service is great always gets me in and out fast. Better experience here than at other bmw service dealerships.
Brought my X1 in with a concern about vibration when braking a high speeds. A detailed inspection was done showing that there was still a substantial amount of brake left and that brakes were safe. I had option to replace or wait a while. I felt that the analysis was truthful and opted to wait.
The service is very good and the work is always done in a timely manner.
Frank Albert is the reason I keep going back to BMW Stratham. He will jump threw hoops to make his customers happy. Frank knows how to make the process as painless as possible. Frankās customer service is the reason I keep coming back.
Pawel, Service Representative, was very good. We have always had a good experience at this Dealership.
The service dept was Fantastic, especially Matt the device writer. Did everything, plus washed car. And delivered on time Totally happy with him and BMW!!
I brought my X5 in for service and wonāt hesitate to do so again. The service department was super nice and very helpful.
The best dealership so far,very friendly stuff nice people. Thank you guys!
I took my used BMW vehicle for An airbag replacement from a recall. the service rep Matt was exceptional - updates along the way and went above and beyond to help with concerns and issues unrelated to the recall. I would recommend this dealership to anyone with a BMW. āļøāļøāļøāļøāļø Special thanks to Victor in Parts and Accessories for outstanding friendliness āļøāļøāļøāļøāļø
Iāve been using this dealership for my repairs for three years and have had no complaints. Would definitely recommend to a friend!
Professional and courtesy
Took good care of me. Got right in and very professional with knowledge of my needs quickly. BMW goes across state lines. Did all I asked and finished in a timely manner. Made appreciated recommendations for my car. Will utilize Stratham BMW when I am in the northeast.
I called and was given to Dana as BMW in Westbrook had no inventory ā¦ Dana told me he had 2 as I wanted the SUV x3. Graphite and graphite so I bought a graphite. Very nice and professional as well as Hayley the genius and Pam extraordinaire in the office. Extremely kind and very helpful. Iāve only driven it 200 miles but it is a wonderful car. Iāve let all my family and friends drive it and even my co workers, they all love itššø
Always get terrific service at BMW Stratham!! Especially from Matt Vagus! He is always knowledge, helpful, professional and very personable. He manages to go above and beyond with terrific customer service. I highly recommend!!
Excellent experience! Very quick service.
It was good,good service, Ryan was nice Thank you!