I enjoyed being able to book my appointment online and the Service Team set my expectations accurately on when the car would be finished. I would go back again!
Kevin S made purchasing our 2nd X5 really easy. He’s a straightforward guy; he made the numbers work for us and quickly!
Yegor , the service consultant was excellent. He was professional and very knowledgeable about my x5. We purchased the vehicle in Charlotte NC @ Hedrick BMW, which I would say is the GOLD standard in customer service. We moved to the north east 2 yrs ago and I have been to now 4 different dealerships for service. When you find a great dealership you stick with it! I believe I have found that in your dealership! GREAT CUSTOMER SERVICE!!!!!!