How to Reset the BMW Service Light
Every vehicle is built with a dashboard that sports a number of warning and indicator lights. These lights let you know if there’s a problem with your vehicle or if a specific feature or system is in use.
However, BMW has taken this convenient feature to the next level by including a service indicator light that helps you stay on schedule with regular maintenance, known as the BMW Condition Based Servicing (CBS) system.
Unlike all the other lights on your dashboard, the service light in your BMW needs to be reset manually. On this page, we at BMW of Stratham will give you a detailed rundown about what the BMW CBS feature is, why it appears, and how you can reset the Condition Based Servicing light from the comfort of your own garage.
Drivers near Stratham, Portsmouth, and Exeter, NH, should read on to learn more and contact us with questions!
What Is the BMW Condition Based Servicing System Light?
It’s no surprise that your BMW needs regular maintenance to remain in tip-top shape. The addition of the BMW Condition Based Servicing system makes keeping your model happy and healthy easier by constantly monitoring certain components of your vehicle.
Some of components this system monitors include:
- Brake pads
- Oil levels
- Spark plugs
- Filters
- And more
When the system determines it’s time for service, you’ll receive an alert. That way, you’ll receive a more accurate service interval.
What Would Cause the BMW Service Light to Come On?
There are several reasons why the BMW CBS would come on. It could indicate it’s time for an oil change or that your vehicle’s brake pads need to be replaced.
BMW CBS Icons:
- Green “OK” symbol: The component is in good condition and needs nothing addressed at this time.
- Yellow triangle symbol: The component needs to be serviced.
Check the status of these maintenance needs at any point by clicking through the iDrive instrument cluster located behind the steering wheel.
Instructions for Resetting the BMW Service Light
Only after a service is complete can you reset the CBS system.
Typically, when you have service performed at a service center, the technician will reset this system for you. However, if you do your own oil changes, you’ll need to reset the BMW service light yourself. You can do this in less than five minutes by following these instructions:
- Sit down in the driver’s seat, place the key to position II, and wait for all dashboard lights to turn on.
- Locate the RESET button on the instrument cluster, then press and hold this button for several seconds until the components list appears.
- Click until the correct component is selected, then press and hold RESET again.
- Hold until “Reset” and “OK” appear, then release the RESET button.
- Press and hold the RESET button one last time until the yellow triangle disappears.
Once you see the green OK icon appear, the process is complete.
How Our Service Center Can Help
Whenever a dashboard light appears, it’s recommended to have your vehicle checked. The same is true about your BMW service light. As mentioned, this light turns on when your BMW needs to be serviced.
Our team of highly qualified technicians is here to help when the service light turns on. We have access to advanced tools to aid in getting your BMW back on the road in no time at all. Having access to knowledgeable technicians and the latest equipment is only a portion of the benefits to visiting our on-site service center.
Our Service Center Amenities:
- Complimentary wi-fi
- Private workstations
- Flat screen HD TVs
- Children’s play area
Quench your thirst and satisfy your hunger by enjoying our complimentary baked goods, snacks, and soft drinks.
Service on Your Terms
We’re proud to offer flexible service hours to ensure keeping your BMW in tip-top shape is always done on your terms. Use our online scheduler to reserve your service appointment during regular business hours. Need to schedule it for sometime before work? What about on the weekend? Take advantage of our early-bird or Saturday appointment times!
Can’t stay during your vehicle’s service appointment? We also offer rideshare options so you can go about your normal routine. When your vehicle’s ready, we’ll let you know and help get you back to our service center.
BMW FastService®
When your BMW’s Condition Based Service light appears, it means routine maintenance is needed. Most of the reasons this light could turn on can be handled at our BMW FastService® center. Here, you’ll receive pit crew-fast service for things like:
- Oil changes
- Wiper blade replacements
- And more
Our BMW FastService® center is just one way our team works to ensure you get back to cruising the town as soon as possible.
On-Site Parts Center
If the BMW Condition Based Servicing system indicates it’s time for a brake, filter, or spark plug service, our team is here to help. In the event that a replacement is needed for the health of your BMW, you can rest assured this replacement will be done quickly and efficiently thanks to the team in our on-site parts center.
We have a wide variety of OEM (original equipment manufacturer) parts in stock. Since they’re the same parts used by the manufacturer when creating your model, you know they’ll fit perfectly. Plus, these high-quality parts are more likely to last longer than generic parts.
Still Have Questions About the BMW Service Light?
We at BMW of Stratham are thrilled you stopped by today to learn more about the BMW CBS system. Now that you’ve read through our guide about how to reset this system, you’ll feel more confident about resetting your BMW CBS system by yourself.
However, if you’d like more information or still have questions about the reset process, our team of technicians is always happy to help.
Schedule service at our service center today to speak with one of our friendly and knowledgeable technicians. We’ll get you back to cruising around Stratham, Portsmouth, or Exeter, New Hampshire, in no time at all. Visit us today!

This dealership makes you feel at home. Everything is fast quick very proactive people are outstanding and very friendly.

The service team in Stratham is consistently responsive when your vehicle needs to be serviced as soon as possible. We typically work with Pawl C but he wasn’t working so Adam and Binit did an amazing job getting my vehicle serviced today. I received frequent updates about the progress they were making and I was notified when the work was complete. Their messages were clear and concise and when I picked up the car both were friendly and courteous. I would recommend Stratham location to family and friends. Thanks again Adam and Bitin for top notch customer service.

They are always extremely polite, Matt always is so efficient and communicates all details, very helpful

Service department is great. Helpful and stays to projected completion time. Didn’t buy here so can’t rate sales.

Everything was great. Procedure took two hours as predicted. Waiting room is very comfortable. Thank you

My Advisor listened to my needs and preferences and tailored my repairs to meet them.

Top notch…..sales, service done to perfection!!!!! Would definitely reccommend to anyone thinking of purchasing a BMW!

Service advisors explained everything clearly. Everyone is professional and knowledgeable. Always a pleasant experience. My car is now in top shape to pass on to my son.

Great service. Representative was courteous, informative and helpful. Bought vehicle elsewhere, this was first visit for service. I’ll be back.

Great service, as always, from BMW of Stratham. Clear communication and very accommodating availability. Recommend.

Matt Webster was great. Very responsive and helpful as always. We strongly recommend Matt and the dealership.

Very good job on service aspect-the “welcome “ area and process for arriving service customers is bit awkward. Not clear as to where you go when you arrive and no clear process regarding which service manager will be working with you. Once in the process if flowed smoothly and the work was excellent.

I leased a BMW from this dealer back in the 1990’s and this was the first time back for service on a new-to-me certified X7. Matt was my assigned service lead and expedited me through the process in a thoughtful manner. Prior to my arrival, Adam the service group leadership also took the time to validate an offering from BMW of North America for me. The only hiccup was that I was sent a confirmation for a drop-off service, but had scheduled a while-you wait service. This was quickly corrected. Thanks Team.

Excellent service from Susan B. She helped us order an M850i and X4M40 at the same time, when another dealer was too concerned re tariffs and pricing Stratham’s management team took care off us. Highly recommended.

Efficient, helpful and create a useful video walk through that shows the status of my car when in the lift

Starting with Matt, my service guru manager, from start to finish the experience is professional, timely and of the highest quality. I am pleased with the advice I get and the knowledge of the staff. I have purchased an X3 here based on my experience with service. Prices are good, but for me it is about the comfort of knowing I get what I pay for.

Just moved to the Seacoast and started using this dealer for service. Very happy so far. We also bought a car from them and the process was very smooth

Very good service for my oil change today. Easy to schedule online. Greeted immediately when I arrived. Car was ready on time.

The dealership was very helpful in getting me in to get my inspection sticker, I appreciated very much.

Binit was extremely helpful and knowledgeable about the issues my car was experiencing. He gave me the right suggestions and made sure my car got the right attention to detail.

I am a first time owner of a BMW. Everyone and Susan supportive and helpful.

Great customer service and service department! I will only have my vehicle serviced by Stratham BMW

Came to this dealership just by chance. I never felt pressured and everyone I met that first day were friendly and accommodating. The salesperson was very personable and helpful, he listened to what I was looking for.

Very straight forward. Efficient, friendly service. Kept me informed every step of the way. Thank you

They are very professional and very knowledgeable, easy to talk to. They not only great salesmen (Steve Hazard), ther even have a technical person (Haley Heinrich) to explain the complex electronics.

I want to begin by saying that I take full responsibility for purchasing a vehicle "as-is" and was aware of the potential risks involved with buying a five-year-old pre-owned car. I also want to be clear that I have not asked for a refund or made any demands—my goal from the beginning has simply been to share my experience honestly.
That said, I believe it's also fair to express my disappointment. Despite the inspection your team performed, some basic maintenance items and issues were missed, which led to over $1,500 in repairs only a month after taking ... Read More DealerRater - Jun 6, 2025

Stratham - professional, clean and on time car dealership. Adam is the best - love his humor!

Great customer service and quality workmanship. Definitely highly recommended and I will be back for future service requirements.

Adam at the service department is a total scammer. He lies through his teeth on what ’s going on with your car. And when you call him out on an obvious discrepancy (such as doubling the estimate on the exact same work 6-months apart,) he acts like it’s the software’s fault for miscalculating when he knows xxxx well what average labor and parts costs are as a manager in the business. Do not trust a word he says. He’s slimy. I expect a dealer to be more costly than an indie shop, but did not expect blatant ... Read More DealerRater - Jun 5, 2025

One of the fast and best experience I have had in recent years will recommend

Clean and well laid out dealership with excellent support and service. I had a no hassle buying experience with a friendly, funny and highly responsive salesperson who knew the ropes

My first service visit was professional, pleasant and I was kept informed by text and phone.


First time here and I'd have to say top notch service very friendly very accommodating all around has been a great experience, I would highly recommend to anyone

Courteous and professional staff. I love the meticulous service and report service techs have for customers after diagnosing a problem with my car.

Title: Extremely Disappointed – Over $1,100 in Basic Maintenance Missed by BMW of Stratham
I recently purchased a used Tesla Model S from BMW of Stratham, NH, and to say I'm disappointed would be an understatement.
Despite being a returning customer, I was sold a vehicle that was far from properly maintained. Yes, I understand the car was sold "AS IS" and not a BMW—but basic vehicle safety and maintenance should not be optional.
I took the car directly to Tesla after purchase for an inspection and was shocked to learn that it required over $1,100 in immediate service ... Read More DealerRater - May 28, 2025

BMW of Stratham - Great dealership with excellent service representative. Another outstanding experience with the staff and maintenance experts. The detailed information and videos was very helpful. No hidden charges and everything explained thoroughly during the service visit. Highly recommend this dealership. Thanks again for a wonderful experience.


Scot Murby is a great salesman. I have been dealing with him for 13 years.

From start to finish, the people of BMW of Stratham provided exemplary customer service. Everyone I encountered made it their mission to make the purchasing process smooth and worry-free. Kevin, my salesperson, was not only highly knowledgeable but, just as importantly, kind. He patiently answered all my questions from our initial meeting to returning subsequent phone calls as we navigated the process. He cared about me as a person and my experience as a customer. Buying a car can often be stressful because as customers we anticipate, and often experience, a high-pressure and even disrespectful environment. That is completely nonexistent ... Read More DealerRater - May 26, 2025

Great service team, Adam W and Ken D. It was a nice touch to receive a video recording and explanation of the work.

Paul is super


Ease of scheduling, super convenient same day service. I’m a traveling Merchant Marine Captain and professional photographer that travels the country for work and pleasure. This dealership is my go to when my x5 needs service and I’m in the area. Fantastic service staff! Thanks everyone for your professionalism

Our experience buying a car with Susan Boucher at BMW of Stratham was a pleasure. She was knowledgeable and was attentive to our needs. She went above and beyond to find us the perfect car. All in all, it was the best experience we have ever had buying a vehicle.

Fantastic dealership! Sales and service is top tier! Looking forward to many more years (and miles) with Stratham BMW!

This is my second time buying a car at BMW of Stratham and both times it has been a very easy, no pressure purchase.

Personell was very pleasant and helpful.

Pawel went above and beyond when communicating with me on the status of my repair

I’ve been a client of BMW of Stratham for over three years, and their customer service continues to be as strong as ever. My check out today for an annual service was less than three minutes. Fabulous!

Took my 2021 BMW X 5 in for service at BMW Statham to swap snow tires for regular tires, check for servicing needs, replace wipers and have detailed cleaning which is always amazing! Everyone, me included thinks I have a band new car.
They even found a winter glove and a favorite brush I thought were lost. Thank you & thanks to my Advisor, Powel Czyz!
Saw a video of tires showing many more miles to go. They did a state inspection as well. Haley, the on site Genius helped me download music from my iPhone to Car Play on my BMW!
... Read More Google - May 21, 2025

Pawl in the service dept. always takes care of the customer.

Excellent service!

Excellent attentive service department.

I needed a new battery. I arrived they took my car and I waited in the very clean comfortable waiting room. They were quick and even washed my car! Everyone was friendly and knowledgeable!


Everyone is so nice, the experience was completely hassle free, will definitely be buying from them again in the future

We bought this Lexus after test driving a Honda CRV in NH. The staff was great and it was late in the evening but they made sure the deal got done so we could bring it home to Maine. Upon inspection the following day we had some things that needed to be done to pass the Maine inspection so Chris (manager of BMW Stratham)told us to bring it back and it was all taken care of at not cost to us! We are very happy with the suv! The service was outstanding!


The complete lack of preparation from Pawel when I brought my vehicle for TPMs sensor installation was only bested by a gross attitude of condescension that he met me with when confronted over his easily avoidable blunder.

The entire team at BMW Stratham was amazing to do business with. This dealer is friendly, straightforward and knowledgeable. I frequently purchase vehicles and this transaction was transparent and easy. I highly recommend this dealer.

I had an unfortunate incident with my new BMW when I moved to New England. Adam was fantastic to work with and I am super excited that this will be my new BMW dealership.

John C & Gary were very friendly and such quick service! I highly recommend!

Good service. Very friendly staff. Work was completed in a timely manner.

Timely service and great communication from Pawel. Appreciated the wash too!

Binit in service helped me out when my car broke down going to Maine. He was quick with all his responses and made sure to keep me up to date with my car. I’d recommend him for anything service related.

A great dealership with honest service advisors. Timely service and a nice waiting area to work while waiting for service

Fantastic experience from the time I checked in to the time I drove away!

Always straight and easy!

Binit was amazing. I was helped immediately, escorted to the waiting area and my car was ready in half the time projected. I’ve been to other BMW dealerships in the area over the past year and I’ll definitely be using Stratham in the future! Congrats on a great hire!


Great service and so friendly! Covered everything I needed to get done very quickly! A great dealership

The Service Department at Stratham BMW is amazing- always consistent, helpful and they take excellent care of my car. Adam is my go to Service Advisor and he is the best!!

Great customer service,outstanding location. Friendly staff and great quality. State of the art facility

Adam service manager is excellent Great dealership and service department Very trustworthy and excellent quality workmanship Love service videos Great follow up Very prompt service

Everyone is nice and very helpful. It was my cars first oil change and it was a great first experience

Have had my X5 serviced at this dealership for almost 18years. Always impressed with the professionalism, knowledge, expertise and quality advice on maintenance and repair work.

Work completed ok time at reasonable price Pawl is great service advisor always good to work with

I am very satisfied with service. Matthew Vafeas is excellent which is one of the main reasons I continue to do my service with you. My bill today was $3,200.00

Amanda was great. The genius was also wonderful. The finance person was also very good. The dealer is a 10 out of 10 with no drawbacks.

Very professional staff. Great use of technology to keep the customers informed in real time. Clean and comfortable facility.

Super fast inspection! Very professional! Top marks!

I always get great service when I visit this dealership. Very professional and caring, I wouldn’t go anywhere else!

Took care of my needs for service when others gave up or refused to do it. Got it done right and quickly.

Always- the best!

Great service and attention from Matt!

Brought my BMW to have the brakes fixed Adam Webster took great care of me very satisfied with the outcome and Kenny the head mechanic thank you guys

Second time through service and it was excellent overall again. Binit was thorough, professional, and friendly.

Matt in service is clear, concise, friendly and effective

Exceptional service, seamless experience, Adam at BMW exceeded expectations in every way. Highly recommend them

THANK YOU MATT!! You are fabulous and make the experience painless You listen, you explain everything and always have the customers needs in mind! Thank you and the service team for being efficient helpful and getting the work done in a timely manner!!

As always, Gary at Ira’s was very helpful and professional.

Sovy and Kevin were absolutely amazing they made my car buying experience the best it’s ever been. They’re will be no other dealer I’ll go to. Honest and trustworthy.

Had a great experience at IRA USED CARS in Exeter. They detailed my 2020 Chevy Colorada andbdidba great job. The truck looks brand new inside and out. In addition to the great work done, I was able to get an appointment right away. The cost was on par or lower than other services in the area. In closing it was a great experience all the way around.

Over the years, I’ve bought many cars and let’s face it, the process sucks! Each time though, I feel like I got better at it, even still.
I went to this dealership about a month ago, just to see what my options were. I met Scot who was very patient while I asked my questions, even though it was clear I wasn’t buying that day.
When all this tariff nonsense started, I got nervous so I got out of my Audi lease early. Scot made the process as painless as possible. I feel like Scott along with ... Read More DealerRater - Apr 17, 2025

Laura was very patient, professional, and knowledgeable. She made the car buying process quick and easy. I spent a considerable amount of time looking at vehicles and she was understanding and never pushy. Managers, give her a raise!

Binit was a pleasure to work with. They diagnosed my vehicle problem. They were upfront and honest about repairs. I would recommend them if you are having issues.

Clean, with pleasant and courteous staff. The experience was overall positive. I would come back.

Excellent service! Pawul always does as great job. Communication was great and car was clean, thank you!
